Current Study: What
is your attitude towards cars?
Which are the main
aspects that attract you to a car?
Some drivers are devoted to cars made by German
automaker BMW. Others think Volkswagen makes the best
vehicles while some are Mercedes fans. The response to the
question why a person feels drawn to a particular car brand
is complicated.
There is no single clear explanation but emotion felt
on the part of
the car owner is
very important and it is emotion that automakers play on to
commit customers to a particular car model.
"Image is everything when it comes to a car. But it has
nothing to do with the object itself," says Ruediger Hossiep
from the psychology faculty of Ruhr University in Bochum.
User value and functionality usually play hardly any role at
all. "The goal is to create a consistent picture of oneself,"
says the behavioural scientist. The car's image should in some
way transfer to the person who drives it.
It is also important the driver identifies with their car
which should evoke a particular emotion depending on the model.
"A car expresses a type of philosophy," explains Hossiep.
In Europe, the Citroen 2CV stood for leftwing politics and
was often driven by students whereas today's new Mini Cooper is
an expression of lifestyle. With other models it's about social
prestige or just being plain fast on the motorway.
However, it has become more difficult to transmit a car's
particular image, according to Professor Paolo Tumminelli from
the Goodbrand Institute for Automotive Culture in Cologne.
That's because the physical differences that used to
exist between models such as the
rear wheel drive VW
Beetle with its air- cooled motor and the front wheel drive Fiat
128 hardly exist anymore.
In order to make motorists aware of the difference in
image, design and marketing
have become very important, according to Tumminelli.
Automakers use
design and marketing
strategies to create
brand value, which
their customers interpret as a lifestyle choice or sense of
belonging.
The questions a car manufacturer must ask are "How do I get
the message across? How will my customer interpret it?" says
Ruediger Hossiep.
The answers to those questions have been complicated by
shorter attention spans and people's readiness to try new things,
adds Tumminelli.
Our early impressions of cars during childhood are also
a factor when it comes to
brand attachment.
That explains the huge importance automakers place on the
traditional
brand values
associated with their company, according to Frank Wilke, analyst
at Classic Data, an independent firm that monitors the classic
car market in Germany.
An example of a new car that draws successfully on its
brand image is BMW's Mini Cooper which was re-launched
onto the market some years ago. The new Mini captured the
fundamental image characteristics of its predecessor.
Volkswagen, on the other hand, have failed with the New
Beetle because
the car is
basically a Golf with another body. Beetle fans missed the rear
wheel drive
and the characteristic air-cooled motor, both of which
helped make the original a cult car.
Daimler also had problems reintroducing the luxury car, the
Maybach, because, according to Frank Wilke, the gap in the
brand's production history was just too long.
Maybach's competitors at Bentley or Rolls Royce are not faced
with that problem because they have an unbroken record when it
comes to making cars.
"In the high-end segment those companies sell cars only
using emotion," says Wilke. That's because when it comes to
things like the chassis, there is almost no difference between a
modern Rolls Royce and a Mercedes S-Class. Another factor plays
the deciding role: "You become a member
in an exclusive club." (dpa)
The car mirrors desires and attitudes of many people. Depending on the brand of the car, drivers´attitudes can differ. The
Projektteam
Testentwicklung gives you the opportunity to participate in a
current study. The online test is anonym and free of
charge. If you want to get an individual report, just
fill in your email-adress at the beginning of the survey.